Hey there!
I'm Stara Buelin
Web Hosting Support Engineer

WordPress Specialist | VPS Management | SSL & DNS Expert | 4.9/5 CSAT | 100+ Website Migrations

About Me

I am a Web Hosting Support Engineer with hands-on experience in WordPress management, VPS configuration, SSL installation, DNS troubleshooting, and website migrations.

I specialize in resolving technical issues efficiently while maintaining high customer satisfaction and delivering reliable hosting solutions.

Technical Skills

WordPress Management

VPS & Server Management

Shared Hosting Support

SSL Installation & Renewal

DNS Configuration

Website Migration

cPanel & WHM

Linux Server Basics

FTP & FileZilla

Email Configuration (SMTP, IMAP, POP3)

MySQL & Database Management

Website Backup & Restore

Cloudflare Integration

Domain & Nameserver Setup

Experience

Web Hosting Support Engineer

June 2022 – Present

Handling 35+ live chats per shift resolving hosting, server, WordPress, SSL and DNS related issues.

Successfully migrated 100+ websites between shared hosting, VPS and dedicated environments with minimal downtime.

Installed, renewed and troubleshot SSL certificates including AutoSSL and manual configurations.

Configured DNS records such as A, MX, TXT, SPF, DKIM and CNAME for domain and email authentication.

Diagnosed server performance issues and optimized resource usage to improve uptime and loading speed.

Assisted clients with cPanel, WHM, FTP, database management, backups and email configuration.

Maintained 4.9/5 CSAT rating by delivering clear communication and step-by-step technical guidance.

Contact

Email: yourname@email.com

Phone: +91-XXXXXXXXXX